Joint Commission Health Care Staffing Services Certification
Committed to Quality. Dedicated to Patient Safety.
At Ross Professional Services, LLC (RPS), quality, patient safety, and excellence are the foundation of our healthcare staffing services. We are proud to have earned The Joint Commission’s Health Care Staffing Services Certification, an independent recognition that demonstrates our commitment to nationally recognized standards for healthcare staffing.
This certification recognizes staffing organizations that meet rigorous standards for recruiting, credentialing, competency assessment, placement, and continuous quality improvement. It reflects our commitment to providing qualified healthcare professionals and maintaining effective processes that support safe, high-quality patient care.
For our clients, healthcare professionals, and business partners, our Joint Commission certification provides confidence in our commitment to:
- Quality healthcare staffing services
- Clinical credentialing and competency verification
- Patient safety and risk reduction
- Ethical business practices
- Regulatory compliance
- Continuous quality improvement
- Customer satisfaction and accountability
For our clients, healthcare professionals, and business partners, this certification provides confidence that Ross Professional Services has established processes to support:
Why Healthcare Organizations Choose Ross Professional Services
Healthcare organizations rely on Ross Professional Services because we are committed to delivering dependable staffing solutions supported by proven quality processes.
Our commitment includes:
- The Joint Commission Health Care Staffing Services Certification
- District of Columbia Licensed Nurse Staffing Agency
- Comprehensive credential verification
- Clinical competency assessments
- Continuous performance monitoring
- Responsive customer service
- Ethical recruiting and employment practices
- Commitment to patient safety and quality care
Whether supporting hospitals, public health agencies, government healthcare programs, outpatient clinics, or community health organizations, we strive to provide qualified healthcare professionals who are prepared to contribute to safe, effective patient care.
Quality Assurance & Performance Improvement
Our quality program includes:
- Ongoing review of staffing and operational processes
- Client satisfaction surveys and feedback
- Healthcare professional satisfaction and engagement
- Performance monitoring and evaluation
- Incident reporting and follow-up
- Corrective and preventive action planning
- Continuous review of policies and procedures
- Identification and implementation of improvement opportunities
By continuously measuring performance and acting on feedback, we strengthen our ability to deliver exceptional healthcare staffing services.
Clinical Credentialing & Competency
Our credentialing process includes verification of:
- Professional licenses
- Certifications
- Education and training
- Employment history
- Professional references
- Background screenings
- Health screenings and immunization documentation, when required
- Client-specific onboarding requirements
Clinical competency assessments are conducted in accordance with Joint Commission standards and client requirements to help ensure healthcare professionals possess the knowledge, skills, and qualifications necessary to perform their assigned responsibilities safely and effectively.
Credentialing and compliance activities continue throughout each assignment to help maintain current qualifications and regulatory compliance.
Compliance & Ethics
Our compliance program supports adherence to applicable federal, state, and local laws, regulations, accreditation standards, and client requirements.
Our commitment includes:
- Ethical recruiting and employment practices
- Equal Employment Opportunity (EEO)
- Non-discrimination and diversity
- HIPAA Privacy and Security requirements
- OSHA workplace safety requirements
- Professional licensing compliance
- Protection of confidential information
- Ethical business conduct and corporate responsibility
Every employee, healthcare professional, and business partner shares responsibility for maintaining these high standards.
Our Commitment to Patient Safety
We are committed to providing healthcare professionals who demonstrate:
- Clinical competence
- Professional integrity
- Respect for patient dignity and privacy
- Safe and ethical clinical practice
- Compliance with client policies and procedures
- Professional communication and teamwork
- Commitment to continuous learning and improvement
Through our recruitment, credentialing, competency assessment, and ongoing quality monitoring processes, we help healthcare organizations maintain a qualified workforce dedicated to patient safety.
Report a Compliance Concern
Examples include concerns regarding:
- Patient safety
- Quality of care
- Professional conduct
- Regulatory compliance
- HIPAA or confidentiality
- Fraud, waste, or abuse
- Workplace safety
- Ethical concerns
Reports made in good faith are treated confidentially to the extent permitted by law and are reviewed promptly. Ross Professional Services prohibits retaliation against any individual who reports a concern or participates in an investigation.
Compliance Officer
Ross Professional Services, LLC
📞 (202) 726-2809
Contacting The Joint Commission
Ross Professional Services supports a culture of quality, safety, and continuous improvement.
Any individual or organization that has a concern regarding the quality or safety of care provided by healthcare professionals placed by Ross Professional Services, LLC (RPS), which has not been addressed through RPS’s management, is encouraged to contact The Joint Commission.
The Joint Commission
Website: www.jointcommission.org
Office of Quality Monitoring, Phone: 1-800-994-6610
Ross Professional Services demonstrates this commitment by taking no retaliatory or disciplinary action against employees, healthcare professionals, clients, or other individuals who, in good faith, report concerns regarding patient safety or quality of care to Ross Professional Services or directly to The Joint Commission.
Partner With Ross Professional Services
Ross Professional Services is committed to delivering healthcare staffing solutions that help our clients maintain high standards of quality, safety, and patient care.
Whether you need temporary staffing, contract professionals, contract-to-hire services, or direct hire recruitment, our experienced team is ready to support your workforce needs with responsive service, qualified healthcare professionals, and an unwavering commitment to excellence.
Contact Ross Professional Services today to learn how our Joint Commission Certified Healthcare Staffing Services can support your organization.
